BOOK AN APPOINTMENT

SYDNEY CBD
Level 2, Suite 27,
104 Bathurst St
Sydney NSW 2000
+61 1800 503 082
PARRAMATTA
Unit 8, 71A Macquarie St
Parramatta NSW 2150
+61 1800 503 082
MELBOURNE
Level 7, Suite 705
227 Collins St
Melbourne VIC 3000
+61 1800 503 082
PERTH
Level 3, Suite 16
105 St Georges Terrace
Perth WA 6000
+61 1800 503 082
ADELAIDE
Level 4, Suite 23
55 Gawler Place
Adelaide SA 5000
+61 1800 503 082
BRISBANE
Level 7, Suite 10
141 Queen Street
Brisbane QLD 4000
+61 1800 503 082
For the first 12 months from the date of the purchase, Novita Diamonds offers one free resizing. To arrange this service please contact us on
+61 1800 503 082,
+61 406 011 726
, at orders@novitadiamonds.com or via chat on our website.
There are two options when requesting a resizing:
PLEASE NOTE: If the ring needs resizing more than 3 sizes +/-, it may incur an extra cost or the setting may need to be replaced altogether.
Due to the design and fabrication of certain rings, some pieces can not be resized. This will be clearly specified in the product descriptions of any such piece.
Prior to purchasing such a piece we would strongly recommend visiting one of our showrooms to try the design on first, while guided by our professional and friendly staff.
Lastly, we recommend using a courier service with full insurance to return your piece. Please ensure the shipment requires a signature on delivery and the piece is adequately packed and padded. We will not accept any liability if the piece is damaged in transit due to poor packaging. We will let you know once we have received your piece, to give you an indication of any predicted cost involved, as well as an expected turnaround timeframe.