12 Months Free Resizing

For the first 12 months from the date of your purchase, Novita Diamonds offers one free resizing. To arrange this service please contact us on 1800 503 082 .

There are two options when requesting a resizing:

• Make an appointment to go to one of our showrooms and have your finger size properly measured. In most cases, your ring should be ready within an hour. Depending on timing and availability however, this may take until the next business day. (Recommended)
• Alternatively, you may contact our team to arrange for your ring to be posted back to us. For this method, you will need to be sure and accurate in specifying the size you require. Only one complimentary resizing will be granted for each purchase, so please use it well.

PLEASE NOTE: If the ring ends up needing a resizing by more than 3 sizes +/-, you may incur an extra cost or the setting needing to be replaced altogether.

Some rings cannot be resized

Due to the design and fabrication of certain rings, some pieces are not able to be resized. This will be clearly specified in the product descriptions of any such piece.

We would strongly recommend anyone purchasing such a piece to visit one of our showrooms to try the ring on first, guided by one of our professional and friendly staff.