BOOK AN APPOINTMENT

SYDNEY CBD
Level 2, Suite 27,
104 Bathurst St
Sydney NSW 2000
+61 1800 503 082
PARRAMATTA
Unit 8, 71A Macquarie St
Parramatta NSW 2150
+61 1800 503 082
MELBOURNE
Level 7, Suite 705
227 Collins St
Melbourne VIC 3000
+61 1800 503 082
PERTH
Level 3, Suite 16
105 St Georges Terrace
Perth WA 6000
+61 1800 503 082
ADELAIDE
Level 5, Suite 513
147 Pirie Street
Adelaide SA 5000
+61 1800 503 082
BRISBANE
Level 7, Suite 10
141 Queen Street
Brisbane QLD 4000
+61 1800 503 082
For the first 12 months from the date of the purchase, Novita Diamonds offers one free resizing for engagement rings. To arrange this service please contact us on
+61 1800 503 082,
+61 406 011 726
, at orders@novitadiamonds.com or via chat on our website.
There are two options when requesting a resizing:
PLEASE NOTE: If the ring needs resizing more than 3 sizes +/-, it may incur an extra cost or the setting may need to be replaced altogether.
For the first 3 months from the date of the purchase, Novita Diamonds offers one free resizing for men and women wedding rings. To arrange this service please contact us on
+61 1800 503 082,
+61 406 011 726
, at orders@novitadiamonds.com or via chat on our website.
Due to the design and fabrication of certain rings, some pieces can not be resized. This issue is more common with men's wedding bands which have bevelled edges, multiple parts or combinations of different coloured metals. Men's and ladies rings that have diamonds in them could also be problematic for resizing or limited to a certain number of sizes. Titanium and Black zirconium rings can also not be resized. Please check with our staff prior to placing your order to see if the ring you would like to purchase is possible to resize.
Prior to purchasing such a piece we would strongly recommend visiting one of our showrooms to try the design on first, while guided by our professional and friendly staff.
Lastly, we recommend using a courier service with full insurance to return your piece. Please ensure the shipment requires a signature on delivery and a tracking number and the piece is adequately packed and padded. We will not accept any liability if the piece is damaged in transit due to poor packaging. Returns are the responsibility and at the cost of the purchaser. We will let you know once we have received your piece, to give you an indication of any predicted cost involved, as well as an expected turnaround timeframe.